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Have a question about Palace, need support, or want to learn more? You’re in the right place. Tell us what you’re looking for, and we’ll help connect you with the right team.

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Need Palace support?

Our Support team can help with technical questions, account issues, troubleshooting, and other questions from Palace partner libraries.

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Looking for help with Palace?

If you’re having trouble accessing your library, signing in, borrowing a title, or using Palace, start with your local library. They can help with questions specific to your library account and collection.

For technical issues with the Palace app or website, contact our support team.

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Let’s talk about Palace.

Tell us a little about your library or organization and what you're interested in, and a member of our team will follow up.

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Interested in working with Palace?

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Mailing Address

The Palace Project
A product of Lyrasis
4920 Atlanta Highway #1015
Alpharetta, GA 30004

Other ways to reach us:

General Inquiries: info@thepalaceproject.org
Support: support@thepalaceproject.org

About The Palace Project

Get in Touch

Need Palace support?

Looking for help with Palace?

Let’s talk about Palace.

Interested in working with Palace?

Have a separate question or inquiry?

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